Refund Policy

Eskala Company is committed to delivering high-quality services. This policy outlines the conditions under which refunds may be issued.

Eligibility

Refund requests must be submitted in writing within 7 days of service delivery. Requests will be reviewed based on the scope defined in the applicable service agreement.

Non-Refundable Services

Services that have been fully delivered, custom strategy sessions, and third-party media spend are non-refundable.

Processing

Approved refunds are processed to the original payment method within 10 business days.

Contact

To request a refund, please contact us at the address listed in the footer of this website.